Cancellation Policy:


If for any reason you are unable to keep an appointment please notify our office, by phone or email at least 24 hours in advance of your scheduled session. There may be a cancellation fee applied to your account for missed appointments without notification. Exceptions are made for illness.


Late arrival:


If you arrive late for your appointment, White Oaks Massage & Wellness practitioners will provide treatment for the remaining session time only with no fee reduction. Due to tightly booked schedules, we are unable to extend appointments beyond the originally specified time.